How We Do It
Let’s face it, data collection is dirty work and not meant for either highly trained researchers or business executives who thrive on the data. We take on the responsibility and make sure the complete survey process is done flawlessly.
We take advantage of our 25 successful years consulting and supervising survey programs to find the right data collection supplier and then oversee each project to ensure we meet the value proposition. Our team strives for perfection.
The core services for surveys are mail design, web design, printing, match mailing, receiving, scanning, key entry of open ends and reporting. We also have partners who provide overall research design, questionnaire design, list management, panels, online focus groups, and data analytics.
Business Survey Solutions provides flawless survey project management, ironclad security, and constant communication at an affordable price.
Flawless Project Management
We oversee every phase of your program to ensure we meet and, hopefully, exceed expectations. This means we will spell out in detail each process, develop a schedule with responsibilities for each step and pledge to meet or exceed your expectations. Our day-to-day project manager embraces communication by scheduling weekly meetings and informing you prior to every milestone event. Flawless execution is achieved by both parties working diligently together as a team.
Ironclad Security
Security is always a top priority. Our vendors all have high security designations and implement a series of procedures to guarantee total protection.
Vigilant Communication
The most prevalent downfall of survey vendors is the lack of communication. We address communication head-on before it becomes an issue by scheduling regular communication and documenting all processes and changes before proceeding. Constant contact leads to a smooth process from beginning to end.
Affordable Price
On every project, we thoughtfully design an efficient methodology to get a high response rate. Business Survey Solutions works together with each client to create a value-based pricing structure that works the project budget.
Meet Kirk Michelson
Business Survey Solutions was founded by Kirk Michelson. Kirk has worked in the survey field for 25 years, having consulted, sold and managed surveys for Allina, American Express, Blue Cross Blue Shield, Chrysler, Dick’s Sporting Goods, Ford, Fortis, Mazda, Medica, Medtronic, Miller, Ohio State University, State of Minnesota, TJMaxx, UnitedHealth, United Airlines, University of Minnesota, Walgreens, and Wendy’s.